Paper moves freely in and out when there is nothing in print queue But WILL NOT PRINT a document in queue. Series, click HP Photosmart 7510 Series, double-click Scanner Actions, and then double-click HP Scan. From the Start menu on your computer, click All Programs, and then click HP.
Finally, Turn on the printer & wait for it to warm up. Max OSX 10.7.4 Message says carriage jam - clear carriage jam - press ok There is no paper is caught in front or rear rollers. HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common Unable to scan issues. Re plugin the power cord & other used cables. Make sure that there is no obstruction and close the printer lid. Repeat same kind of checking & remove any obstruction and return the carriage to the right side. With both hands, place your fingers into the slots on the right and left sides of the printer, and then gently lift up to open the carriage access door. Then move the cartridge carriage manually to the left side. Next, You have to remove paper jam or foreign objects. If the carriage does not move, you must look for any object or particle obstructing the movement. If not then manually move the carriage to the right. Ensure that carriage should be at the right side of the printer. Open printer lid to reveal cartridge carriage. 
Make Sure that all connected cables are removed.After resetting the printer, the carriage jam message went away only to be replaced with a generic complaint about. When I took the sides of the printer off, there was a movable plate stuck below the carriage that I was able to slide away using a bamboo skewer. Unplug the power cord from the HP printer & remove the plug from the power source. The carriage was stuck enough that moving it with my hands didn’t work.Now for the next step to troubleshoot HP printer carriage jam error is to check the printer for any stuck paper or any foreign object obstructing the path of the hp printer cartridge.
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